HORSEBACK RIDING

Ride through lush jungle scenery in the Riviera Maya on a guided horseback tour designed for guests with little or no riding experience. Basic instruction and safety guidance are provided before setting off, ensuring everyone feels comfortable on the trail. Operating as a private tour requiring a minimum of 10 paid passengers, this experience offers a natural, unhurried pace accompanied by expert guides.

The activity features 1 hour and 20 minutes of effective horseback riding, broken up by a 15-minute midpoint stop to dismount, relax, and admire the local flora and fauna. Guests will also enjoy a brief tour of the ranch to meet the local farm animals, sample local Melipona honey, and complete the adventure with a refreshing swim in a natural cenote.

Spanning approximately 2 hours in total, this tour operates from Sunday to Friday (closed on Saturdays) and is easy to combine with other daily plans. It is a natural alternative to high-speed ATV outings for travelers wanting to experience the Riviera Maya's scenery at a guided pace. Horse assignments depend on safety, rider experience, and physical requirements, while weight limits and age restrictions are strictly enforced upon arrival. Transportation to the ranch is not included in the base price but can be quoted and added separately

• Guided horseback riding
• Basic horseback-riding instruction
• Safety equipment

• Transportation to the ranch
• Gratuities

• Available from Sunday to Friday (closed on Saturdays).

• Suitable for guests with no previous experience.
• Weight restrictions apply; maximum weight is 100 kg.
• Not suitable for pregnant guests or travelers with limited mobility, back problems, or recent surgeries.
• Guests under the influence of alcohol will not be allowed to participate.
• Minimum age to participate is 8 years old.
• A maximum of 2 minors (ages 8 to 14) are allowed per tour.
• Only one person per horse is allowed (no double riding).

• Long pants or leggings
• Closed-toe shoes
• Sunscreen
• Insect repellent
• Extra cash or a card for tips, souvenirs, photos, optional activities, and other personal expenses
• Hat or cap and sunglasses

• All prices are quoted and charged in USD or Canadian dollars.
• A 5% transaction fee applies to online payments.
• All cancellations or modifications must be managed directly with Canada Transfers; requests made only through the activity supplier are not considered valid.
• Cancel or reschedule before 6:00 p.m. on the day before the activity to avoid a penalty.
• No-shows without prior notice are non-refundable.
• Approved refunds are generally processed within 24 hours or less.
• Rain alone does not automatically cancel an activity. Tours continue unless the supplier determines that weather, sea, or safety conditions are unsuitable.
• If the supplier cancels because of severe weather, safety conditions, or force majeure, the booking qualifies for a full refund without penalty.
• Private modality requires a guaranteed minimum of 10 paying passengers.

How does the ranch prepare complete beginners for the ride?

A specialist explains basic commands, posture, spacing, and stopping before the route begins. Horses are assigned according to the rider’s experience and size, while the guide controls the group’s pace.

Why must the 100-kilogram weight limit be confirmed before arrival?

The limit protects the horse and rider and can affect animal assignment. Accurate information is required at booking, and the ranch may refuse participation if the stated weight does not meet its safety rules.

What terrain should riders expect in the Riviera Maya?

The route may include jungle paths, uneven ground, and beach scenery depending on conditions. Long pants, closed shoes, and insect protection reduce rubbing and improve comfort on natural trails.

How can guests arrange transportation to the ranch?

Private transportation is optional and should be requested with the hotel location. The quote and pickup time depend on distance, and guests using their own transportation must arrive before the ranch check-in.