DOLPHIN SWIMMING

The standard itinerary uses approximately 45 minutes (activity). Plan the hotel-to-venue journey in addition to the activity, especially when a marina fee or check-in deadline applies. There is no single dolphin experience on this page. Programs vary by location, interaction level, age rules, water depth, and the amount of active swimming involved.

That range allows families, couples, and first-time participants to choose an encounter that matches their comfort rather than purchasing the most intensive option by default. Choose from several dolphin interaction programs in Cancún and the Riviera Maya, including introductory encounters, swimming experiences, hugs and kisses, belly rides, and selected foot-push activities. Programs are available at locations such as Isla Mujeres, Xcaret, Xel-Há, and the Riviera Maya. Transportation, photos, videos, and optional upgrades vary by location and package. Choosing the right program is less about selecting the most active option and more about matching water confidence, desired interaction, and the needs of every traveler in the group.

This experience is best for families and travelers who specifically want a structured dolphin program with trained staff, rather than wildlife observation in open water. Packages can differ in contact, behaviors, duration, photo rules, and participant requirements, so compare the exact program name instead of relying on the general title. Confirm child height or age rules and whether an accompanying adult must pay before booking the family’s places.

- Our supplier offers safe, interactive swimming programs, requiring physical involvement of the participant, who should be in general good health and able to understand and follow directions as given by our trainers - For safety reasons pregnant women with more than 5 months of pregnancy cannot participate in any of our Dolphin programs, if you have less than 5 months please let us know to assist you. - Children under the age of 8 must be accompanied by an adult (both must purchase a ticket). - For the safety of the swimmers, dolphins and Care Specialist, participants are asked not to bring video or photography cameras

• Admission to the selected dolphin program
• Life jacket
• Animal-behavior specialist guide

• Transportation to the park
• Gratuities
• Photos and videos sold separately at the park

• Minimum age and interaction rules vary by program and location
• Not recommended for pregnant guests
• Participants must follow all animal-care and safety instructions

• Swimsuit
• Dry change of clothes
• Extra cash or a card for tips, souvenirs, photos, optional activities, and other personal expenses

• All prices are quoted and charged in USD or Canadian dollars.
• A 5% transaction fee applies to online payments.
• All cancellations or modifications must be managed directly with Canada Transfers; requests made only through the activity supplier are not considered valid.
• Cancel or reschedule before 6:00 p.m. on the day before the activity to avoid a penalty.
• No-shows without prior notice are non-refundable.
• Approved refunds are generally processed within 24 hours or less.
• Rain alone does not automatically cancel an activity. Tours continue unless the supplier determines that weather, sea, or safety conditions are unsuitable.
• If the supplier cancels because of severe weather, safety conditions, or force majeure, the booking qualifies for a full refund without penalty.

How do the dolphin programs differ between Isla Mujeres, Xcaret, Xel-Há, and Riviera Maya locations?

Each facility offers different interaction levels, age rules, park access, water depth, schedules, and transportation needs. Compare the exact program rather than choosing only by location or the general “swim with dolphins” name.

Which dolphin option is most suitable for a non-swimmer?

An introductory encounter on a platform or in shallower water may be more appropriate than an active swimming program. The facility must confirm the water depth, life-jacket use, and required mobility before booking.

Why are personal cameras often restricted during the interaction?

Facilities control photography to protect animals, trainers, and participants and to prevent loose equipment in the water. Professional photo packages are sold separately, so review the price before deciding on a program.

How are child and pregnancy restrictions applied to dolphin activities?

Rules vary by interaction and location, including minimum age, height, adult accompaniment, and pregnancy limits. Provide every participant’s details before payment so Canada Transfers can match the group with an eligible program.