XPLOR

The shared version preserves the full Xplor activity day while changing the transportation experience. Guests travel according to a scheduled route, arrive with the group, and return at the established time. Once inside, the emphasis remains on zip lines, amphibious vehicles, underground rivers, rafts, and the buffet. This option is suited to travelers who prefer a packaged schedule and do not need a private pickup. Careful time management inside the park is important because the return bus cannot be adjusted for individual plans.

A realistic door-to-activity planning window is a full day, approximately 8 hours. For this experience, take a swimsuit. Visit Xplor on a shared tour with round-trip bus transportation from selected hotels in Cancún, Playa del Carmen, and the Riviera Maya. Spend the day on zip lines, amphibious vehicles, underground rivers, rafts, caves, and other adventure activities. The tour follows a fixed shared schedule and requires participants to meet the park's height, weight, and health rules.

The regular option is best for solo travelers, couples, and budget-conscious groups who want admission and transportation bundled and can follow a fixed coach schedule. Unlike the private version, pickup may include other hotels, and the return cannot be adjusted for one party. Xplor remains physically active, so review height, weight, age, and health rules before booking. Keep dry clothes and valuables organized to avoid losing time at the shared departure point.

• Round-trip shared bus transportation from selected hotels
• Xplor Park admission with 4 main activities
• Two 7-zip-line circuits (including Hammock Splash)
• Two underground river swimming circuits with stalactites
• Two raft paddling circuits
• 6.2-mile (10 km) amphibious vehicle circuit
• Cave exploration (spelunking)
• Unlimited buffet meals and nonalcoholic beverages (coffee, hot chocolate, smoothies, and fresh-flavored waters)
• Safety equipment (helmet, vest, and harness), lockers, dressing rooms, rest areas, and bathrooms

• Towels
• Professional photos and video
• Alcoholic beverages
• Gratuities

• Park Operating Hours: Monday to Saturday from 9:00 a.m. to 5:00 p.m.
• Minimum age: 5 years old.
• Children ages 5 to 11 receive a 50% discount off the adult price.
• All children must present a valid official ID (or passport copy) at check-in to verify age.
• Children taller than 1.40 m (4.59 ft) who are under 12 years old must present official ID to qualify for the child rate.
• Weight requirements: Minimum 40 kg (88 lb) / Maximum 136 kg (299 lb).
• Minimum height: 1.40 m (4.59 ft).
• Harness fit capacity: Maximum waist size of 130 cm (51 in) and leg loops up to 70 cm (27 in) per leg. Harnesses must fit securely for participation.
• Amphibious vehicles: Only guests age 18 or older with a valid driver’s license/ID may drive.
• Health restrictions: Not recommended for pregnant guests or travelers with heart conditions, back problems, recent surgery, fear of heights, or severe dizziness

• Swimsuit and towel
• Closed-toe shoes (water shoes or sneakers)
• Dry change of clothes
• Biodegradable sunscreen and insect repellent
• Extra cash or a card for tips, souvenirs, photos, and personal expenses

• All prices are quoted and charged in USD or Canadian dollars.
• A 5% transaction fee applies to online payments.
• Full payment is required 24 hours before the activity.
• All cancellations or modifications must be managed directly with Canada Transfers; requests made only through the activity supplier are not considered valid.
• Cancel or reschedule before 6:00 p.m. two days before the tour to avoid a penalty.
• No-shows without prior notice are non-refundable.
• Approved refunds are generally processed within 24 hours or less.
• Rain alone does not automatically cancel an activity. Tours continue unless the supplier determines that weather, sea, or safety conditions are unsuitable.
• If the supplier cancels because of severe weather, safety conditions, or force majeure, the booking qualifies for a full refund without penalty.

How does the shared pickup route affect the Xplor day?

The bus may collect guests from several hotels or meeting points before reaching the park. Be ready early, use the exact confirmed pickup location, and expect less control over arrival and return times than with a private transfer.

Can guests leave Xplor earlier than the shared group?

Not using the included bus. Shared transportation follows a fixed return schedule, so anyone who wants to depart early must arrange and pay for separate transportation after confirming where pickup is permitted.

What identification is needed to drive the amphibious vehicles?

Eligible drivers must be adults and should carry the valid identification required by the park. A guest without acceptable ID may still ride as a passenger or choose other attractions but should not expect to drive.

How should shared-tour guests manage lockers and wet clothing before departure?

Store valuables and dry clothes in the included locker, monitor the bus meeting time, and leave enough time to change. The shared vehicle cannot normally wait for guests who are still returning equipment or using the changing rooms.