XEL HA TOUR (LOW SEASON)

On our, Xel Ha Private Tour lives a unique experience with its amazing caves, cenotes, and ponds, in the middle of a breathtaking landscape, one of the most beautiful in Cancun and Riviera Maya. Enjoy this snorkeling paradise, with a variety of fun-filled activities. Glide on zip lines, show your bravery by jumping from the stone of courage and let yourself go on a floating tire and travel across the river; or ride a bicycle through the biking path of the jungle... THESE PRICES ARE FOR THE DATES BETWEEN: From August 12th to December 25th 2024

• Private transportation with bilingual driver From CANADA TRANSFER
• Domestic open bar and unlimited non-alcohol beverages.
• Breakfast buffets from 9:30 a.m. to 11:30 a.m.
• Lunch buffets from 11:30 a.m. to 5:30 p.m.
• The Meliponary and nursery.
• The Children's World.
• Tours in jungle trails
• Unlimited snorkeling in the river and coves
• Lounge chairs, hammocks and rest areas.
• Life jackets, inner tubes, and bicycles.
• Use of the snorkeling equipment with a free snorkel.
• Use of lockers, changing rooms and a towel.
• Restrooms and showers.
• Other services (WiFi, ATMs )

• Any extra stop or activity not purchased in this package.
• Gratuities
• Optional activities, which can be purchased at the park, such as Power Xnorkel, Swim with Dolphins, Sea Trek, Zip-Bike, Snuba and Spa services.

• Wear comfortable beachwear and a swimsuit; bring extra clothes.
• In case your product does not meet these requirements, you will receive a chemical-free sunscreen sample at our information booths in exchange for yours, which you will get back at the end.
• Bring credit cards or cash to buy souvenirs, get optional activities or acquire the photos from your visit.
• Be ready (a few minutes earlier) at the main lobby entrance door by the bellman desk.
• The driver will bring the exact number of entrance tickets per person booked.
• Children age: Younger than 5 always free! 5-11 years old pay child price. 12 & older pay adult price.
• All children, regardless of age, MUST present an ID. A copy of passport will be required at check-in.
• Bring a valid ID to match the name on your voucher. It will be required at check-in at the Park.
• Only biodegradable products insect repellent and sunblock are allowed in the Park.
• Bring a swimsuit, hat, sunglasses, camera and cash for incidentals.
• Make sure to bring a change of clothes as the driver will not let you in the vehicle if you are wet.
• Scan your bracelet at the assigned spots at the park for snorkel equipment, etc. When returning the equipment release your bracelet to avoid penalties.

• Prices are in USD or CAN Dollars
• Fee for 5% more for pay online
• Some tours require full payment at the time of booking.
• If you don’t show up without previous notification to us you will not get a refund.
• All cancellations must be made directly with Canada Transfers
• For cancelation or reschedule without penalty, call us at least before 6:00 pm , 2 days before the tour
• Refunds will be made within 24 hrs.or less .