TULUM AND XEL HA PRIVATE TOUR (LOW SEASON)

Combine two of the Riviera Maya's signature experiences in one private day: the Tulum ruins and the all-inclusive natural park of Xel-Há. Begin at the archaeological site overlooking the Caribbean, then continue to the inlet for snorkeling, swimming, jungle trails, and water activities. The contrast between Tulum and Xel-Há is what gives this combination its appeal. The first part of the day is centered on stone architecture, Maya history, and an exposed coastal setting; the second is spent in water, shade, and tropical vegetation.

Moving from the archaeological site to the natural inlet keeps the itinerary varied and gives families or mixed-interest groups something cultural and something recreational. It also avoids using separate vacation days for two attractions located in the same region. A certified guide in Tulum and premium activities at Xel-Há can be added for an additional cost. Keep a full day, approximately 9 hours, available for the tour.

Choose this combination when the group wants one cultural highlight and one relaxed water experience without dedicating separate vacation days to each. Tulum should receive focused time first, while Xel-Há works as the less structured second half for swimming, food, and rest. The private vehicle improves transfer flexibility, but the two-stop day is still long; families should keep swimwear accessible and avoid scheduling premium park activities too close to the agreed departure.

• Round-trip private transportation in an air-conditioned vehicle
• Bilingual driver
• Admission to the Tulum archaeological site
• Admission to Xel-Há All-Inclusive Park
• Unlimited food and drinks (open bar) at Xel-Há
• Snorkeling equipment, life jacket, towel, and locker rental at Xel-Há

• Tulum Federal Tax Fee: Approximately $295 MXN or $15 USD per person (paid in cash on-site)
• Video camera fee: Small federal charge for using electronic video equipment inside Tulum
• Optional certified tour guide at Tulum
• Optional activities in Xel-Há (spa, dolphin swim, sea trek, snuba, or swimming with stingrays)
• Gratuities for the driver and guides
• Professional photos and videos

• Children must present a valid official ID or passport copy at check-in.
• Adults must bring a valid official ID matching the reservation voucher name.
• Only 100% biodegradable sunscreen and insect repellent are permitted at Xel-Há and in cenotes.
• Tulum features unpaved pathways and sun exposure (comfortable walking shoes and hats recommended); medical restrictions apply to select water activities at Xel-Há.

• Swimsuit and water shoes
• Comfortable walking shoes for Tulum ruins
• Dry change of clothes for the return transfer
• 100% biodegradable sunscreen and insect repellent
• Hat or cap and sunglasses with a secure strap
• Extra cash in MXN pesos or USD for the Tulum federal tax ($295 MXN / $15 USD per person), optional Tulum guide, camera fees, souvenirs, and tips

• All prices are quoted and charged in USD or Canadian dollars.
• A 5% transaction fee applies to online payments.
• All cancellations or modifications must be managed directly with Canada Transfers; requests made only through the activity supplier are not considered valid.
• Full payment is required 24 hours before the activity.
• Cancel or reschedule before 6:00 p.m. two days before the tour to avoid a penalty.
• No-shows without prior notice are non-refundable.
• Approved refunds are generally processed within 24 hours or less.
• Rain alone does not automatically cancel an activity. Tours continue unless the supplier determines that weather, sea, or safety conditions are unsuitable.
• If the supplier cancels because of severe weather, safety conditions, or force majeure, the booking qualifies for a full refund without penalty.
• Itinerary changes or optional additions should be requested in advance and may involve an additional cost.

Why does this combination normally visit Tulum before Xel-Há?

Starting at the ruins helps guests walk during the cooler part of the day and leaves the afternoon for swimming, meals, and relaxation. The order also avoids arriving at Tulum in wet clothing after visiting the water park.

Is the federal tax for Tulum included in the tour package?

No. The federal site tax (approximately $295 MXN or $15 USD per person) and any optional video recording fees are collected in cash directly at the Tulum archaeological site entrance.

Can non-swimmers still enjoy the Xel-Há portion of the combo?

Yes. They can use dry trails, relaxation areas, food venues, hammocks, and selected shallow or life-jacket activities. Anyone uncomfortable in open water can enjoy the all-inclusive buffet and scenery.

Is it realistic to add a premium Xel-Há activity after visiting Tulum?

It can be, provided the activity time is available and does not conflict with your private return transfer. Reserve early upon arriving at Xel-Há and confirm timings with your driver.